website services
website services

Website Services

INFO BASE

Website Services

The tech industry grows at such a pace, it can be difficult to keep up with it. Our goal is to provide services that enables our Clients to keep their websites up to date with the current trends technology.

with the latest Most of our services are only available to our Clients, apart from Copywriting for SEO. Our aim is to be ableprovide the support and the products We endeavour to provide the most latest services are available to our Clientsto support our Clients your requirementsthe longevity and growth of your website.e want our Clients to have a positive experience and finding and so we endeavour to provide servicesoffer various service to support our Clients requirements in upkeeping their websites with the maintenance of their websites.and their websites.ur services are intended to provide support to a Client in the maintenance of their websitesupport the growth of a websiteprovide support, upgradesOur Content Management, Web Shop Management, Advanced Search Engine Optimization, Add-Ons, and Hosting services are available to Clients only. To access and request any of these services, the Client must log in to their Website Creation dashboard.

Depending on the service requested, we aim to undertake and complete the work required within 7 working days.

Content Management Service

Our Content Management service is available to our Clients who have a website hosted on our server. As a Client, you must be logged in to your account to access this service from your Website Creation dashboard. When you request this service, we will normally start to perform the website changes within 72 hours from the time we receive your request.

We will perform WordPress updates, check for and fix any site errors, edit / update / delete text and image content. This service does not include making changes to the website design or layout.

There is an hourly charge for this service which is billed in 15 minute increments. You will be invoiced for full payment after the work has been completed. Your invoice will include a brief description of the service provided and the work carried out.

Web Shop Management Service

Our Web Shop Management service is available to our Clients who have either an OpenCart or WordPress / WooCommerce website hosted on our server. As a Client, you must be logged in to your account to access this service from your Website Creation dashboard. When you request this service, we will normally start to perform the web shop changes within 72 hours from the time we receive your request.

We will perform WordPress updates, check for and fix any site errors, edit / update / delete products, text and image content. This service does not include making changes to the web shop design or layout.

There is an hourly charge for this service which is billed in 15 minute increments. You will be invoiced for full payment after the work has been completed. Your invoice will include a brief description of the service provided and the work carried out.

Web Shop Value Package

When you want to give your Customers the ultimate online shopping experience, look no further than having a web shop powered by either WooCommerce on the platform of WordPress, or the standalone system of OpenCart.

With WooCommerce or OpenCart at the helm of your web shop, these professional cart systems have the features and functionality that enables you to sell your products and manage your web shop easily, efficiently and effectively.

With a RESPONSIVE layout, your web shop adapts to the screen size of both a desktop computer and mobile hand held device.

With the ability to sell an UNLIMITED number of products, you can offer your Customers a variety and choice of products right from the start, and of course, if you just want to sell a few products initially with the intention of adding further products later, you can do that too!

The Value Web Shop website has a pre-styled layout design which can be seen on the OpenCart and WordPress Demo websites.  The links to the Demo websites can be found on the Web Shop Value Packages page.

Custom Web Shop

Create the ultimate online shopping experience for your customers by choosing either WooCommerce on the platform of WordPress, or the standalone system of OpenCart to power your web shop.

With WooCommerce or OpenCart at the helm, these professional cart systems have the features and functionality that enables you to sell your products and manage your web shop easily, efficiently and effectively.

With a RESPONSIVE layout, your web shop adapts to the screen size of both a desktop computer, tablet and mobile hand held device.

With the ability to sell an UNLIMITED number of products, you can offer your Customers a variety and choice of products right from the start, and of course, if you just want to sell a few products initially with the intention of adding further products later, you can do that too!

If you choose a Custom Web Shop for your project, your website will be designed to match your requirements.  You can tell us exactly how your shop needs to look, and we will apply our creative skills to bring your vision to the web.  And if you change your mind and need some modifications to the design made, we are happy to do unlimited design revisions until you get the result you want to see.

If you are short of design ideas, we are pretty good at INTUITIVE website design so we could create a beautiful web shop for you based on just a few details such as your preferred colour scheme, and some information about your business.  Our overall aim is to create a web shop that you are completely satisfied with, and we will go the extra mile to achieve that.

Your web shop will ONLY go live on the web following your approval of the design and when all design work has been completed.

Providing Design Information

After we have received your request for a Brochure Website or Web Shop package, you will be asked to complete a Website Design form to provide information such as:-

Personal Details
Name, Company/Business Name, Address, and Email Address

Domain Name
You will need to tell us the Domain Name for your website. If you don’t already own a Domain Name, you will need to find a Domain Name registrar to purchase one as we don’t provide a Domain Name with any of our packages. While there are many Domain Name registrars that can be found via a search engine, we recommend www.namecheap.com.

Purpose of Website
To help us understand your goals and to enable us to create a website specifically for the purpose intended, you will be asked about the purpose of your website and what you hope to achieve.

Website Design Information
To help us create your new website, we will need to know your preferences in relation to the colour scheme, font types and other design attributes. If you choose a Custom package, your website will be created to your specific requirements which you will be able to tell us about on the form.

To ensure we gain a good sense of your style and preferences prior to creating your website, you will need to provide 3 URL’s of websites that appeal to you and tell us what it is that you specifically like about those websites. (Please be aware that your website design will be unique and cannot be the same as any of the websites that you show us)

The information that you provide on our website design form will represent your ideas and vision of your new website.

The Website Creation Process

What happens after we have accepted your website project?

As soon as we have received the website design form, and accept your website creation project, you will be offered a scheduled start date. If you agree to the start date that is offered, we will generate an invoice to request the deposit payment as shown on site for your website package. Payments are accepted via bank transfer only. Full details of how to make payment will be sent to you by email.

Prior to your scheduled start date, you must send us the content for your website. Content includes your company/website logo (if you have one), text for web pages and images. You may also send your own website design drawings or images if you have any (if you don’t already have a logo, we can create one for you. If you need images, we can refer you to a stock library on the web). Your website content material can be sent to us via our secure file transfer system.

If you have selected a Web Shop package, we will require images of your products, product descriptions, and prices. We will also require your PayPal email address to set up PayPal payment processing on your website.

When we set to work on your project, firstly, we create a mock design on one web page. Once completed, the design will be shown to you for your approval, and at that stage, you can keep requesting changes until you are completely happy with it. Please note that the pre-styled layout design of any Brochure or Web Shop Value package cannot be changed but the colour scheme and other attributes can be. Once you have approved the design, we then continue to build the site. If you choose a custom package for your new website, we will consult with you about the design for every web page.

The Creation Of Your Webmail Account(s)

All of our packages include FREE webmail account(s). Please refer to the package you choose to see how many webmail account(s) will be allocated to you. Your webmail account(s) will be created within 72 hours after your scheduled start date. You will need to provide the usernames @yourdomain for your account(s). You will be notified as soon as the set up of account(s) has been completed and will be able to use them immediately.

Website Creation Guide – Related Info

Domain Name (not included with package)

At Website Creation, we DO NOT offer a FREE Domain Name with any of our website packages, as unlike many website designers we prefer YOU to register your own Domain Name at a Registrar of your choice and maintain full control of it.

You will be responsible for your own domain name renewals, however, you will normally receive a renewal reminder from the registrar before it is due.

You will need a Domain Name for your website before we can create your new website. You will also need to point your Domain Name to our server which can usually be done from within your Domain Name registrar’s dashboard. If you should need help, we are here to assist you. We highly recommend any of the following Domain Name registrars.

www.namecheap.com
www.crazydomains.co.uk

GDPR Compliant Website

As an owner of a website that has cookies, collects data through the use of forms, has customer accounts, and/or accepts payments, you have an obligation to ensure that your website is GDPR compliant for any EU citizen visiting your website.

While you will need to provide the privacy policy text for your privacy policy page on your new website that complies with the regulations, your new website comes with plugins that assist in the process of making a website GDPR compliant.

Through the use of plugins, your website will be set up to include the following GDPR compliancy:-

A notice that informs your website visitors upon their initial visit that there are cookies on your website. The notice gives the option for your visitors to accept or decline the cookies.

A list of cookies is generated and displayed on the Cookie Notice page. This informs your website visitors of all the cookies that exist on your website.

The forms we produce on all websites that we create request privacy policy and data usage consent from the person completing the form. Once the form is submitted, the consent/acceptance is automatically logged, time stamped and saved to your website database.

Basic Search Engine Optimization (SEO)

Basic search engine optimization is performed on your website. In order for us to perform optimization work, it is recommended that you have text content that includes relevant keywords and images ready for your web pages before we start to create your new website. Any optimization work performed on a website without quality text content written for SEO doesn’t achieve much.

If you are uncertain of how to write your text content so that it is search engine friendly, we will be happy to give you a few guidelines. At additional cost, you also have the option to use our Copywriting Service. When you use our service, your text content will be rewritten to include all the keywords and phrases necessary to make your web pages as search engine friendly as can be.

Basic search engine optimization along with optimized text content will usually get your website a free listing in various search engines, including Google, Bing, and Yahoo, however, it is not guaranteed.

We offer Advanced Search Engine Optimization plans, which provide a more extensive analysis of your content and refined optimization of your website.

Social Media

It is proven that the Social Media can help you grow and expand your business more quickly than would occur from just having a website alone and so it makes sense to create and set-up a few social media accounts if you haven’t yet done so.

When a website is linked to Social Media accounts, it effectively enhances the popularity of the website and the future prospects of a Business. Your new website can be linked to your Facebook, Twitter, or Google Plus accounts, if required.

FREE Let’s Encrypt SSL Certificate

Your new website will be issued a FREE Let’s Encrypt SSL Certificate. This is a basic SSL certificate that does not provide any warranty or site logo. You can request to upgrade at any time and purchase an SSL certificate with warranty and site logo but also expect to pay a renewal charge every year. Prices vary and so we will seek out the cheapest deal at the time of any request. Additional fees are not added to the renewal cost and so you will only pay what the actual certificate costs per year.

Any website that asks for any personal information must have an SSL certificate. It also enhances the search engine ranking of your website. An SSL – Secure Sockets Layer (SSL) certificate secures your website and gains the trust of your website visitors. Your website visitors are more likely to send information via forms and make purchases through a website when a padlock is displayed in the address bar. Google gives priority to sites with SSL in their search engine results. An SSL is also important in respect of GDPR compliance, whereby you have a legal obligation to protect any User data that is transferred and stored on your website. HTTPS encrypts data in transit and therefore provides data protection.

FREE Hosting For First 6 Months

Standard hosting is provided for your website FREE for the FIRST 6 MONTHS on our FAST, RELIABLE and SECURE shared VPS server. At the end of the FREE 6 MONTH term, a hosting fee of £10.95 a month is payable thereafter.

Our Standard Hosting provides bandwidth and disk space that is more than sufficient for your new website. To support the growth and popularity of your website, there are further hosting options available. You will be able to purchase additional bandwidth and/or disk space if it is ever required, or upgrade completely to a new hosting plan. In that event, a new hosting fee will be applicable.

FREE Webmail Accounts

Your website comes complete with FREE webmail accounts at email addresses of your choice, ie:- youdecide@yourdomain.com.

Please refer to your chosen website creation package to see how many webmail accounts you will have for your use.

Each webmail account is FREE to use for the life of your website and is easily accessible 24/7 via any web browser worldwide.

Standard Plan – Disk Space

Your new website is allocated disk space for storing all files associated with your website. The Standard Hosting plan allows a maximum of 100MB storage space for your new website. For every 1MB of storage space, around 51 image files of 20kb file size can be stored on the system. The allocated storage space is usually more than sufficient for most Brochure websites and small-medium size Web Shops. If you have a Web Shop, and continually increase the number of products in your shop, you may eventually require more storage space and need to request an upgrade. An additional 1GB of storage space will be charged at the rate of £2.20 per month.

Standard Plan – Bandwidth

Bandwidth is your allocated traffic allowance: 1GB of bandwidth will allow an estimated 3-4000 visitors per month to your website.

Our Standard Hosting plan is provided for the hosting of each new website, and this allows a maximum of 3GB bandwidth usage per month.

If traffic on your website begins to exceed 80% of the monthly bandwidth allowance, you will be asked to upgrade your monthly bandwidth allowance. Each additional 1GB of bandwidth will be charged at the rate of £2.50 per month.


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